In short: we use a small number of cookies — mainly to keep you signed in and to keep your session secure. We do not use cookies to build advertising profiles or to sell your data. You can clear or block cookies in your browser at any time, but signing in will stop working if you block the essential ones.
1. What cookies are
A cookie is a small text file that a website places on your computer, phone or tablet when you visit it. On your next visit, the site can read that file back. Cookies are widely used to make websites work, to remember your preferences, and to give the site owner information about how the site is being used.
This policy explains how YouPay Wallet uses cookies and similar technologies across youpaywallet.com, the YouPay Wallet web application and our mobile applications. It supplements our Privacy Policy.
2. Why we use them
- To keep you signed in as you move between screens, so you are not asked to authenticate on every page.
- To keep your session secure and to detect and prevent fraudulent activity.
- To remember your preferences, such as language or display settings.
- To understand which features are used and where people run into problems, so we can improve the Service.
3. Types of cookies we use
3.1 Strictly necessary cookies
These are required for the Service to function. They authenticate you, maintain your session, protect against cross-site request forgery and enable core features. They cannot be switched off through our platform, because without them the Service does not work.
3.2 Functionality cookies
These remember choices you have made — such as your preferred language or interface settings — so you do not have to set them again each time. They make the experience more personal but are not essential.
3.3 Analytics & performance cookies
These help us understand, in aggregate, how the Service is used: which pages are visited, how long sessions last, and where errors occur. The information is used to improve performance and usability. Wherever possible it is aggregated and does not identify you individually.
3.4 Notice acceptance cookies
These simply record that you have seen and accepted a notice — such as a cookie banner — so we do not show it to you repeatedly.
| Category | Purpose | Essential? | Typical lifetime |
|---|---|---|---|
| Session / authentication | Keeps you signed in and secures your session | Yes | Until you sign out or the session expires |
| Security | Fraud prevention and request verification | Yes | Session to 12 months |
| Functionality | Remembers preferences such as language | No | Up to 12 months |
| Analytics | Aggregated usage and performance measurement | No | Up to 24 months |
| Notice acceptance | Records that you dismissed a notice | No | Up to 12 months |
4. Session vs persistent cookies
- Session cookies are temporary. They exist only while your browser is open and are deleted as soon as you close it. We use them mainly for authentication.
- Persistent cookies remain on your device after you go offline, until they expire or you delete them. We use them to remember preferences and to recognise returning devices.
5. Third-party cookies
Some cookies are set by third parties whose services we use — for example, analytics providers, or a payment gateway during checkout. These third parties may set cookies from their own domains and are governed by their own privacy and cookie policies.
We do not permit third parties to use cookies set through our Service to build advertising profiles about you, and we do not sell cookie-derived data.
6. Other technologies
- Local storage — used by the web application to cache small amounts of data on your device so screens load faster.
- Web beacons — tiny transparent images, sometimes included in emails or pages, that tell us whether a message was opened or a page loaded. They help us measure the effectiveness of communications and verify system integrity.
- Mobile identifiers — our mobile applications may use device identifiers provided by the operating system for security and diagnostics.
7. How to control cookies
You can accept, refuse or delete cookies through your browser settings at any time. The relevant help pages are:
- Google Chrome — Settings → Privacy and security → Third-party cookies
- Microsoft Edge — Settings → Cookies and site permissions
- Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data
- Safari — Preferences → Privacy → Manage Website Data
- Mobile browsers — see the privacy section of your browser or device settings
You can also browse in your browser's private or incognito mode, which discards cookies when the window is closed.
8. If you block cookies
Blocking functionality or analytics cookies is less disruptive: the Service will still work, but it may not remember your preferences, and we will have less information to help us find and fix problems.
9. Changes to this policy
We may update this Cookie Policy to reflect changes in the technologies we use or in the law. The revised version takes effect when published on this page, and the "Last updated" date will change. Please check back from time to time.
10. Contact us
Questions about how we use cookies?
YouPay Wallet
- Email: support@youpaywallet.com
- Related: Privacy Policy